Certifications

The certifications section allows you to add certifications for individuals and report on certification status.

Report on Certifications

Clicking on the Certifications tab will bring up a list of all certifications for all users in your account. You can filter this list from the top to look at certifications for an individual user, based on status, expiration date, or a specific certification. If you are looking for more detailed reporting, that can be found on the reports page.

Negative Reporting

As a training officer, you may want to see all users who don't have a particular certification at all. You may request all users upload a copy of their CPR card and you will need to see who is outstanding. This can be done on Reporting->User Certifications->Status->No Certification.

Verification

The Verification option is a tool designed to help you with reporting. After a user uploads a certification, you can confirm the information and image are correct and select verified. This will let you know when reviewing certifications in the future that you have already confirmed the certification is valid. If a user makes any changes, the certification will no longer be listed as valid.

Export

Clicking the export button will download a spreadsheet of the current view.

Review Images

Users or a training officer can upload images to a certification record. You can view this image by clicking the image icon next to the verified column.

Adding an Editing Certifications

A training officer or a user can add an individual certification to an account.

Adding a Certification

Select the user you are adding the certification to.
Select the certification type — the remaining fields will update based on your selection. The two most common types are NREMT and State EMS Certification.
State and City are required for NREMT and State EMS Certification. We are required to report these to CAPCE and also use the state to build more accurate training plans.
Certification Number — enter the full number, including any leading letters. For example, a Paramedic NREMT certification begins with the letter M. This is used to help link records on the NREMT site.
Issued Date — the date the most current certification was received.
Expiration Date — the listed expiration date on the certification. Prodigy counts classes on a training plan between the issued date and the expiration date, which allows users to start classes at any point in their recertification cycle.
Image — uploading a copy of the certification is optional.

Wrong Initial Date

It is common for users to see old classes on their training plan even after updating their expiration date. This is almost always due to an incorrect Issued Date. This date should be set to when they received their most current card, for NREMT certified providers, this can be found on the NREMT website. Many users just use their last expiration date, which works as long as you haven’t started any training before that date.

Edit a Certification

Clicking the pencil icon next to a certification will allow you to edit that certification. All of the same setting you have on the Add Certification option will be available.

Edit Vs Add New

We recommend editing only to correct mistakes in old certification. If you are looking to change expiration dates after a certification has been renewed, you should add a new certification. Prodigy keeps historical records of certifications, these records can be searched by a training officer and are presented to the user.

Deleting a Certification

Clicking on the pencil edit icon will give you the option to delete a certification.